Process Serving

IDS Group is a Government Licensed Commercial Agency which specialises in process serving.  We have a network of Agents across Australia and worldwide giving us the capacity to serve process in most areas of Australia and internationally.  Our network of agents throughout Australia and across the globe are fully trained in the rules of service for each jurisdiction and hold all appropriate licenses and insurances.  Our repeat clients include law firms, government departments and agencies (all levels) and private and public sector corporations and businesses.

IDS is a Quality Assured company and has quality control systems in place to ensure professional service. These systems include the following measures:

• Case management software specifically designed for the process serving industry, which assists process servers, management and administration staff to monitor the progress of files and manage records and reports.  The system is secure and accessible remotely by process servers and clients;
• Quality control applicable to every file, as well as ongoing performance review of our process servers;
• Comprehensive training programmes for all process servers to ensure compliance with current industry standards and legislation; and
• The provision of the best technical resources in order to meet timeframes and high quality service standards.

IDS has Justices of Peace on staff and an in-house lawyer which allows us to witness the swearing of Affidavits of Service and assists us to provide a one stop service for all process serving requirements.

Whether you need to serve legal process locally or worldwide, we can meet your needs in a timely, cost-effective, and professional manner.  Being a member of the Institute of Mercantile Agents (IMA) and the National Association of Professional Process Servers (NAPPS) also means that we are bound by strict Codes of Conduct and Ethics.